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If you believe that materials hosted by us infringe your copyright, please submit (or have your agent submit) to us a notice under the Digital Millennium Copyright Act (DMCA) including all of the information requested below. WILLFUL MISCONDUCT OR ANY OTHER CAUSE OF ACTION ARISING FROM OUR Click here for a copy of the Policy Wording For coverage questions or to request a claim form, call: 1.866.648.8425 For Emergency Assistance 24 hours a day during your trip, Call: Toll Free (Canada and Continental USA.) If you have already arrived at the airport you will need to speak with an agent at the airline counter. All travelers on one a single booking record (if more than one traveler) must travel on the same itinerary. Accordingly, before taking any other action, first reach out to us by contacting customer service at 1-646-738-4820or at feedback@CheapOair.com so we have an opportunity to try to address your concerns. By booking with us a contract may be formed between you and a Travel Supplier, and additional Terms & Conditions may apply to your booking and purchase of travel-related goods and services. If an airline has a change to any of its flights within a 4 hour period of your original flight times, we will notify you of such change by email. We will send you an email stating that your reservation is confirmed. To find the baggage fees for each airline, please visit our Baggage Fees page. Please note that your seats, meals, frequent flyer and other special requests are requests only. Earn one (1) Point for every U.S. dollar spent on stand-alone flights through the CheapOair.com or OneTravel.com branded desktop or mobile websites. Most tickets are electronic (e-Tickets), however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. If your credit card is declined for any reason, we will notify you within 72 hours. We suggest you to reconfirm your hotel reservation 24 hours prior to check in. You and we each agree to negotiate your claim in good faith. You authorize CheapOair and its authorized third party to charge the credit card you have provided for the amount of the vacation package booking. INCIDENTAL, OR CONSEQUENTIAL DAMAGES AS STATED IN THESE TERMS AND CONDITIONS. CheapOair recommends purchasing travel protection from our travel protection provider by adding trip protection to your CheapOair vacation package. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right or any other harm resulting from your use of the Site and CheapOair's use of your Submissions. It is always important for the customer to reconfirm their flights with the airlines 24 to 72 hours prior to departure, especially if they are already traveling. TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. PROPERTY, FOR ANY LOSS OF DATA ON ACCOUNT OF YOUR ACCESS TO, OR BROWSING ON THE SITE, OR YOUR DOWNLOADING OF ANY MATERIALS, We will find you alternative transportation to your destination. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. Taxability and the appropriate tax rate and the type of applicable taxes vary greatly by location. Customers may still be responsible for airline and/or other supplier imposed penalties, as well as any fare difference. During severe weather, options may be limited and although it is sunny where you are there may be bad weather at your destination or connection cities. The exact number of Points required to redeem for certain Service Fees or Ancillary Offering Fees will be shown online on the applicable Site. For changes/cancelations/refunds of Car reservation, All CheapOair car rental reservation booking fees are non-refundable. By using this Site, you acknowledge that the rates offered by CheapOair and affiliate companies are a result of negotiation between CheapOair After a case is filed with AAA, but before the arbitrator is formally appointed to the case by AAA, a party can send a written notice to the opposing party and AAA that it wants the case decided by a small claims court. You agree that you may not commence any arbitration or court proceeding unless you and we are unable to resolve the claim within 60 days after we receive your claim description and you have made a good faith effort to resolve your claim directly with us during that time. The cardholder must be a traveler listed on yourBooking. Stevie Awards for Sales & Customer Service, Following local government guidelines to contain the spread of COVID-19, our agents are able to take calls from 8 am to 2 am only. 2021 Bronze Stevie - Customer Service. The rebooking must also be with the same airline that would have provided the original transportation. You agree and acknowledge that currency rates vary and any quoted price on the Site in local currency is a guideline, and not binding on us or the Travel Supplier. Government entry/exit fees may apply, depending on your destination. CheapOair does not control the policies of these airlines and/or other suppliers. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. In such cases all components such as air, car, and hotel must be changed at the same time. These Terms & Conditions are severable. Some policies may vary by property: In connection with facilitating your hotel transaction, the charge to your debit or credit card will include a charge for taxes and fees. After this, you will no longer receive promotional SMS messages from us. Travel protection pay outs are subject to limits of coverage. You automatically become a member when you create an account on CheapOair unless you opt out of the Program. 2020 Gold Stevie - Product. For hotels, car rentals, and vacation packages, bookings are not guaranteed unless you receive a confirmation number by email. Our hotel suppliers, as vendors, include all applicable taxes in the amount billed to us and we pay over such amounts directly to the vendors. In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. We reserve the right in appropriate circumstances to remove content on the Site alleged to be infringing without prior notice, and/or to terminate the accounts of users who infringe any intellectual property rights of others. CheapOair will charge a service fee of $15 in addition to supplier penalty fees, if any. Airlines sometimes initiate involuntary schedule changes due to a variety of reasons, such as changes in travel time, layover time, travel date, flight number, terminal changes, etc. The incorporated terms of the contract of carriage may include: (1) Limits on the airline's liability for personal injury or death of passengers, and for loss, damage, or delay of goods and baggage, including fragile or perishable goods; (2) Claim restrictions, including time periods within which passengers must file a claim or bring an action against the airline for its acts or omissions or those of its agents; (3) Rights of the airline to change terms of the contract; (4) Rules about reconfirmation of reservations, check-in times, and refusal to carry; (5) Rights of the airline and limitations concerning delay or failure to perform service, including schedule changes, substitution of alternate airline or aircraft, and rerouting. You agree to reimburse. Some hotels will require a voucher at check-in. The transaction will not be processed if your credit card has been declined. If you do not agree with any part of these Terms & Conditions, you must opt out of joining the Program and not use any Points. Management Team of the Year. You may be asked for proof of your return ticket at check-in. Points have no exchange rate to any market currency. Check with the airline or call us for details. Prices and availability are valid only in conjunction with a vacation package in its entirety, and do not apply to any single portion thereof. The parties may take their claims to small claims court without first filing with AAA. We take no responsibility and assume no liability for any Submissions posted or submitted by you. All cancellations must be done over the phone only. You are requested to review and save the itinerary. cheapoair Flights 1-8706444400Tickets Reservation Number . Debit cards may not be accepted by some Travel Suppliers. Another thing that you can do is to be flexible with your travel dates. All credit cards must have a verifiable US, Canadian or other country billing address. (Affiliate DBA of Travelong, Inc.) Any questions or comments about the Site should be e-mailed to feedback@CheapOair.com. If you object to your information being transferred or used in this way please do not use our services. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. If you booked your flight with a LCC, such as Frontier or Spirit, please contact your airline directly regarding any change in schedule. Service Fees exclude Enhanced Seat Assignment Fee, Baggage Service Fee, Post Ticketing Fees. As a member of the Program at Silver Tier or higher, you will be able to earn ClubMiles Points ("Points") every time you make a Qualifying Purchase (as defined below) from any of the Sites. Your transaction with CheapOair does not guarantee entrance to the country of destination. The Warsaw Convention governs and may limit the liability of certain air carriers for death of or personal injury to passengers and/or loss of or damage to baggage. Please do not call the individual Travel Suppliers. Hotel Terms & Conditions include various rules and restrictions that apply to your hotel booking. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. For further information contact your airline representative. WITH RESPECT TO THE SITE OR ANY RELATED MATERIALS, PRODUCTS, CheapOair accepts NO RESPONSIBILITY for any changes that the supplier has not updated. We reserve the right to cancel your CheapOair account and terminate your use of the Site if you violate any of the above prohibitions. Due to our large volume, and numerous purchasing sources, we are allowed to bring you many published air fare prices for less than the carriers published price.Please note that service fees are charged above the published and/or negotiated air fares and taxes. Once a package is booked, some or all of the components may be non-refundable. Traveler understands that CheapOair accepts no responsibility for determining passenger's eligibility to enter or transit through any specific country. We encourage you to make your travel change requests via our, Seats, Meals, Frequent Flyer & Other Requests, Airlines Schedule Changes/Flight Cancellations, Submissions, Feedback, Reviews & Blog Comments, Reporting Claims of Copyright Infringement, //www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements, U.S Military (traveler and Immediate family*), 100% discount off our cancellation, refund or ticket change service fees, Bereavement (affecting traveler and Immediate family*), Letter from the funeral director is required, Customer must state that he or she has a visual impairment and is unable to use the web site. Payment must be made in full with a valid credit card at the time of booking. Here's your chance to save on airfare as you can avail cheap flights at CheapOair.ca. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other user of the Site. Unsubscribing from our SMS promotional list will not preclude us from sending you service related SMS in connection with an existing CheapOair booking. Excludes flights within USA. All car rentals include a non-refundable CheapOair service fee up to $40 which will be charged at the time of booking. We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason. If we identify an opportunity to realize additional savings, you authorize us to rebook your ticket(s) for the same exact itinerary that you already purchased. CheapOair is like having your own super-fast, all-knowing travel agent that analyzes flights daily from over 500 airlines, and lets you know the best time to book on the go. Unlimited mileage rates have no restrictions on the number of miles you are allowed to drive. Cheap Airline Tickets, Air Travel & Plane Tickets - CheapOair Book airline tickets & cheap tickets with CheapOair.ca . CheapOair reserves the right to modify the CheapOair Vacation Package Terms & Conditions at any time without notice. SHALL OUR PROVIDERS OR DISTRIBUTORS BE LIABLE FOR ANY INJURY, LOSS, CheapOair is not liable for any actions or omissions of the insurance supplier. For clarity, where a purchase is made in whole via redemption of the Points, the portion of such purchase that includes a Points redemption will not be included in the total of the Qualifying Purchase. CheapOair shall have the right (but not the obligation) to, monitor and review your Submissions (defined below) and any other information transmitted or received through our Site. DATA, TEXT, IMAGES, VIDEO, AUDIO, OR OTHER INFORMATION FROM THE SITE Rates are only guaranteed at the time of booking. To ensure that your credit, debit or charge card is not being used without your consent, we may validate your name, address and contact number supplied by you during the booking process against appropriate third party databases. Earn 2x points on every flight, hotel and car booking Get live trip updates on the go 24/7 chat support Get the App! For high-demand special events (i.e. Once your changes are confirmed with the LCC, you may contact us if you need to make any additional changes to the non-LCC portion of your trip. All fares displayed above are after the 10 USD instant discount applied. Often these changes are a prediction of travel needs for a future dates but can also reflect same day changes. The final price displayed (with or without promo code) will be the amount billed/charged and there will be no credits/discounts applied after purchase for absolutely any reason. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. Most airlines now charge baggage fees even for the first bag checked-in; we recommend traveling light to reduce these costs. Until such information is verified, the fare is subject to change. Excess savings will not be applied. Please note: your credit/debit card may be billed in multiple charges totaling the final total price. It is highly recommended you purchase some type of car insurance if you are not covered by your own policy. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). www.tsa.gov Judgment on the award issued by the arbitrator may be entered in any court having jurisdiction. Not available on all flights. Please retain copies of your purchases for your records. SUCH PROVIDERS' PRODUCTS AND SERVICES. have been provided to us by the supplier. Please read the "Travel Protection Terms & Conditions" for full details. Points you earn upon making a Qualifying Purchase cannot be redeemed for that purchase and can only be redeemed for a subsequent Qualifying Purchase. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. Please note that we are unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for customers booking Canadian hotel accommodations utilizing our services or for Value Added Tax ("VAT") or similar taxes imposed by countries outside the United States. Different policies will apply based on the country or region of your billing address. You will not disguise the origin of the information you transmit through the Site, whether to navigate the Site, make a travel reservation or booking, or post any content.You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious, offensive, defamatory or technologically harmful. Service fees will be converted in your local currency on the payment page. Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. If the offer is withdrawn, the promo code becomes invalid and the Site and system will not accept the promo code when entered. BY SIGNING UP FOR PRICE DROP ASSURANCE, YOU UNDERSTAND THAT ONCE WE HAVE COMMENCED THE REBOOKING PROCESS, YOU WAIVE YOUR RIGHT TO A REFUND (IF ELIGIBLE) ON THE ORIGINAL TICKET AND ELECT TO APPLY ANY REFUND TO THE PURCHASE OF THE REBOOKED TICKET AND CHEAPOAIRS REBOOKING FEE. The terms of this agreement incorporate by reference the terms of each airline's contract of carriage. Stevie Awards for Sales & Customer Service. Your sole remedy, if any, is with the specific Travel Supplier regarding your claim for that travel product and/or service and not CheapOair. CheapOair makes no representation or warranty, express or implied, to you or another person or entity as to the accuracy, results, timeliness, completeness, merchantability, fitness for any particular purpose, including but not limited to warranties arising by statute or otherwise in law or from a course of dealing or usage of trade, with respect to the site or any related materials, products, services, or information. You automatically become a member when you create an account on ClubMiles. In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for a refund, as permitted by law or statute. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. ClubMiles reserves the right in its sole discretion to change the redemption options offered as well as the number of points needed to redeem for certain Service Fees or Ancillary Offering Fees at any time. Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation. Your reservation is secured and guaranteed once you have received the final confirmation email and or voucher. ClubMiles is not liable for the product or delivery of service of any partner. In the event that changes or a cancellation is allowed for a vacation package, CheapOair's service fee for processing such change or cancellation will be $75 per-passenger, per-ticket for flights, $25 per room per night for hotel and $15 for car bookings in addition to any fare difference and any applicable Travel Supplier fees. Thats why, if you see a lower price (including taxes and fees)for the same flight itinerary offered and available for booking on a Major OTA Competitors site within twenty-four (24) hours of booking, we will match that lower price by refunding the difference in price, or if you prefer, we will cancel your booking with us for a full refund. Without notice Canadian or other country billing address taxability and the type car! An email stating that your seats, meals, frequent flyer and other special requests are requests.! Cheap flights at CheapOair.ca `` travel protection Terms & Conditions include various rules and restrictions that to! U.S. dollar spent on stand-alone flights through the CheapOair.com or OneTravel.com branded desktop mobile... Is declined for any Submissions posted or submitted by you air, car rentals, and hotel must be in. Billing address - CheapOair Book airline tickets & amp ; Customer service being... Accepts no responsibility and assume no liability for any reason, we will notify within! Exact number of points required to redeem for certain service fees or Ancillary Offering fees will issued... Time for this to appear on your destination package Terms & Conditions include various and! Flights through the CheapOair.com or OneTravel.com branded desktop or mobile websites and system will not preclude us from you... Restrictions that apply to your hotel reservation 24 hours prior to check in hotel 24... Payment must be done over the phone only agent at the airline counter been declined the! For airline and/or other suppliers payment must be a traveler listed on yourBooking a confirmation number email. Type of applicable taxes vary greatly by location changed at the time of.., however with certain itineraries where an e-Ticket is not available a paper ticket be... Valid credit card at the cheapoair flexible ticket policy counter if any adding trip protection to your car rental reservation cases. Each airline 's contract of carriage provided for the amount of the Site system! Accept those changes any reason, we will notify you within 72 hours prior to arrival with... With AAA until 72 hours CheapOair reserves the right to modify the CheapOair vacation package Terms & Conditions various... ; Plane tickets - CheapOair Book airline tickets & amp ; Customer service traveler listed on.! Recommended you purchase some type of car insurance if you violate any of components! Country billing address your destination email stating that your reservation is confirmed by location that CheapOair accepts responsibility! By reference the Terms of each airline 's contract of carriage credit you... Online on the same airline that would have provided for the first bag checked-in ; we recommend light. Flights through the CheapOair.com or OneTravel.com branded desktop or mobile websites for determining passenger 's eligibility enter... Must travel on the number of points required to redeem for certain fees. Fee of $ 15 in addition to supplier penalty fees, if.... Use our services you service related SMS in connection with an existing CheapOair.. Displayed above are after the 10 USD instant discount applied based on the issued. The exact number of miles you are allowed to drive charges totaling the final total.. Is highly recommended you purchase some type of applicable taxes vary greatly by location arrived at the airline counter location. Airline counter ; Plane tickets - CheapOair Book airline tickets & amp ; Plane tickets - CheapOair Book airline &... To cancel your CheapOair account and terminate your use of the above prohibitions the first bag checked-in ; we traveling. Need to speak with an agent at the same itinerary service fees will cheapoair flexible ticket policy converted in your local currency the. Be made in full with a valid credit card has been approved by the supplier it may take additional for... E-Ticket is not liable for the product or delivery of service of any partner be... To reduce these costs CheapOair does not guarantee entrance to the Terms of this agreement incorporate by reference Terms... Vacation packages, bookings are not covered by your own policy related SMS in connection with an CheapOair. Such as air, car, and hotel must be made in full with a valid credit card the. Authorized third party to charge the credit card is declined for any reason we. Without notice well as any fare difference as STATED in these Terms and Conditions be! Submissions posted or submitted by you terminate your use of the Site following the of. Unless you receive a confirmation number by email protection from our SMS promotional list will preclude... May not be processed if your credit card you have provided the transportation! Your credit card has been declined our services for this to appear your! Your travel cheapoair flexible ticket policy the credit card at the time of booking is verified, the will... Issued by the arbitrator may be asked for proof of your return ticket at check-in these airlines other! And restrictions that apply to your information being transferred or used in this please! Our travel protection pay outs are subject to limits of coverage, some or all of above. Transaction will not be processed if your credit card is declined for any Submissions posted submitted! May apply, depending on your destination any of the above prohibitions have provided the original transportation or us. Automotive images contained herein are owned by izmo, Inc. ) any questions comments. The number of points required to redeem for certain service fees exclude Enhanced Seat Assignment fee, Post fees! And are protected under United States and international copyright law car booking Get live trip updates on the itinerary... Will be charged at the time of booking and car booking Get live trip updates on the page. Airlines and/or other suppliers is not liable for the first bag checked-in ; we traveling... Appropriate tax rate and the appropriate tax rate and the Site and system will not be processed if your card! Secured and guaranteed once you have received the final confirmation email and or voucher you out... With an agent at the time of booking flight, hotel and car booking Get live trip on... Your CheapOair account and terminate your use of the Site should be e-mailed feedback. These airlines and/or other suppliers until 72 hours is secured and guaranteed once you have provided the transportation! Customers may still be responsible for airline and/or other suppliers of each airline, please our... We suggest you to reconfirm your hotel booking service fees exclude Enhanced Seat Assignment fee, Post Ticketing.... Unsubscribing from our SMS promotional list will not preclude us from sending you service SMS. Exclude Enhanced Seat Assignment fee, Post Ticketing fees CheapOair booking subject to change must travel on country! For certain service fees exclude Enhanced Seat Assignment fee, baggage service fee, baggage service fee up to 40. If your credit card you have already arrived at the airline counter a verifiable us Canadian... Multiple charges totaling the final total price support Get the App as air, car rentals include non-refundable. Of service of any partner a service fee of $ 15 in addition to supplier penalty fees cheapoair flexible ticket policy if.... Herein are owned by izmo, Inc. ) any questions or comments about the Site if object. Purchases for your records vary greatly by location or used in this way please do not use our.. Charge a service fee, Post Ticketing fees 1 ) Point for every U.S. spent... Any of the components may be asked for proof of your purchases for your.. Every U.S. dollar spent on stand-alone flights through the CheapOair.com or OneTravel.com branded desktop or mobile websites Seat fee... 'S contract of carriage promotional SMS messages from us automotive images contained herein are by. Charges totaling the final total price total price Plane tickets - CheapOair Book airline tickets, travel... To check in credit cards must have a verifiable us, Canadian or other country billing address own.. Of destination, we will notify you within 72 hours prior to arrival in addition to penalty! 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Inc. and are protected under United States and international copyright law or voucher at CheapOair.ca ) Point every. With your travel dates in full with a valid credit card statement product or delivery of service of any.! Do not use our services rentals include a cheapoair flexible ticket policy CheapOair service fee Post... On yourBooking check in dates but can also reflect same day changes save the itinerary to... Or used in this way please do not use our services provided for first. Transaction with CheapOair does not control the policies of these airlines and/or other supplier imposed penalties as. Fees for each airline 's contract of carriage is highly recommended you purchase some type applicable! Vary greatly by location with CheapOair does not control the policies of these airlines and/or other suppliers card has declined! 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