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We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. You can update your choices at any time in your settings. Get a free, personalized salary estimate based on today's job market. Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. Our Founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago, Kitsap Bank - Silverdale The base salary for Client Service and Support Specialist I in companies like INVITAE CORP range from $46,060 to $60,060 with the average base salary of $52,750. Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Demonstrates strong knowledge of Invitaes customer service tools including LAER in order to improve customer service. specialist in organizing large complex energy and conservation design initiatives Govern energyServices Establish effective communication with vendors to ensure product, service and quality FRIKINtech - Orlando If you continue to see this San Francisco, CA. Equity. This is expected to be a permanent position with our client. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. Chicago, IL, EST Companies - Size: 1,001 - 5,000 employees Industry: Biotechnology, Social Good, Healthcare, Technology View Company Profile Ive been able to challenge myself and try a lot of different roles, he said, recalling the added bonus of working cross-functionally with a number of teams. Se continui a visualizzare ELITE Transit Solutions is looking for a customer service guru to join the weekend team! At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Submissions will be anonymous. Client Services Quality Assurance Specialist, Detailed skills and competency reports for specific positions. - Lamentamos pelo inconveniente. Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, Remote-friendly Client Services Specialist Jobs, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. - We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. What does a Client Services Quality Assurance Specialist do at companies like Invitae Corp? Be well-versed in all Invitae products, processes and policies in order to respond clearly to customer inquiries over the phone or email, Help troubleshoot system issues and/or educate providers and patients on processes for online access, Facilitate clients during the entire sample to report process from coordinating mobile phlebotomy draws for patients to updating clients about the status of orders to ensuring test results are sent in a timely manner, Work closely with the sales team and client relationship management team to ensure utmost client satisfaction with the entire Invitae experience, Adopt a mindset of continuous process improvements that will enhance internal processes and client satisfaction, This position does require the ability to answer telephone calls throughout the work day, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%) (the volume of in-bound calls handled can usually equate to being on phones 1-3 hours per day give or take on the day or time of year), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Some tasks would include, but not limited to: educating clients on our policies and processes, scheduling mobile phlebotomy, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. The total cash compensation may get paid differently by industry, location, and other factors. A Client Services Specialist in your area makes on average $42,065 per year, or $202 (0%) more than the national average annual salary of $41,863. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Fluent in speaking, reading and writing in another language aside from English, such as: Ukrainian, Turkish, German, Punjabi, Russian, French, Located in the U.S. and can commit to working 7am-4pm EST, but is also flexible to cover later shifts when needed (such as pacific standard hours), Can commit to working Sun-Thurs (First 1-2 months will be Mon-Fri schedule for training purposes), Open to working some holidays, as needed to maintain region demand, Preference for experience in interacting with international clients, handling high call/email volume, Preference for experience in handling customs issues and international shipping, Preference for industry experience in healthcare, biotech, and/or life sciences, Exceptional oral and written communication skills, Excellent organizational and multitasking capabilities, Can problem-solve and exercise critical thinking in a dynamic and rapidly changing environment, Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, Client Services Specialist, International - EMEA Team (EST), Swoon Staffing (A fortune 500 client of ours) -, Invitae Corp Client Services Specialist, International - EMEA Team (EST), Senior Manager, Energy & Sustainable Operations Regional Lead, EMEA, Client Services Specialist - Virtual/Remote, Client Service Specialist, Hair Color Bar, Client Service Specialist I, II, III or Senior Float (DOE), Client Services Representative - Payroll Specialist, Client Services Specialist, International - EMEA Team (EST), Washington, DC, Client Services Specialist, International - EMEA Team (EST), Chicago, IL, Client Services Specialist, International - EMEA Team (EST), New York, NY, Client Services Specialist, International - EMEA Team (EST), San Francisco, CA, Client Services Specialist, International - EMEA Team (EST), Dallas, TX, Accounts Payable Specialist at Invitae Corp, Agile Partner/ Scrum Master at Invitae Corp, Assay Development - Project Manager (Irvine) at Invitae Corp, Billing - Process Analyst at Invitae Corp, Biorepository Coordinator at Invitae Corp, cGMP Manufacturing Associate - PSP at Invitae Corp, Client Relationship Manager Oncology/Reproductive Health (EST) at Invitae Corp, Client Services Lead (EST) at Invitae Corp, Client Services Quality Assurance Specialist at Invitae Corp, Client Services Specialist - International Team (Israel) at Invitae Corp, Client Services Specialist (Floater) - International Team (PST) at Invitae Corp, Client Financial Analyst - Occupier Services - London - NC at Colliers International EMEA, Data Scientist - London - EMEA Research Team - DH at Colliers International EMEA, Client Accountant - Ref001IPMGL at Colliers International EMEA, Estates Manager - Occupier Services - Birmingham at Colliers International EMEA, Strategic Director Environmental Services - London - GM at Colliers International EMEA, Customer Relationship Manager - Rating Team - Birmingham - HW at Colliers International EMEA, EMEA Graduate Surveyor at Colliers International EMEA, Senior Digital Services Sales Specialist at Equinix (EMEA) BV, Detailed skills and competency reports for specific positions. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member. Average salary for Invitae Client Services Specialist in San Francisco: US$67,807. Schedule: Monday-Friday, 8:00am - 5:00pm EST. HI. Kitsap Bank - Silverdale USA National Pay Range $17.69$23 USD Please apply even if you don't meet all of the "What you bring" requirements noted. Get email updates for new Client Services Manager jobs in Canada. Prepare monetary transfers as needed for customers, i.e., loan advances, payments, deposits, etc Madison Reed Hair Color Bar - San Ramon To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Please apply even if you dont meet all of the What you bring requirements noted. Audit incoming customer calls following established policies and procedures in an efficient and quality manner. The Quality Assurance Specialist will work in an office setting to assist the Quality Manager with tasks to ensure the seed laboratory meets and maintains regulatory standards. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Compensation data tools, salary structures, surveys and benchmarks. You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. AS. . Please apply even if you dont meet all of the What you bring requirements noted. Its tests include genes associated with hereditary cancer, neurological disorders, cardiovascular disorders, pediatric disorders, metabolic disorders, and other hereditary conditions; and screening and testing services in reproductive health, including preimplantation and carrier screening for inherited disorders, prenatal diagnosis INVITAE CORP Client Service and Support Specialist I, Client Service Specialist I, II, III or Senior Float (DOE), Client Support Specialist 1 (Full-Time or Part-time hours. This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. * Excellent customer service skills. We are seeking to add a Quality Assurance Specialist to support our dynamic Client Service Team. Rating. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. CA$52,000.00, CA$50,000.00 Weve created a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. Salary information comes from 10 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Must be able to travel 2-3 times per year for required CS Training, Invitae Corp Client Services Quality Assurance Specialist, Manufacturing Quality Assurance - 1303351, Client Services Quality Assurance Specialist, Washington, DC, Client Services Quality Assurance Specialist, Chicago, IL, Client Services Quality Assurance Specialist, New York, NY, Client Services Quality Assurance Specialist, San Francisco, CA, Client Services Quality Assurance Specialist, Dallas, TX, Accounts Payable Specialist at Invitae Corp, Agile Partner/ Scrum Master at Invitae Corp, Assay Development - Project Manager (Irvine) at Invitae Corp, Billing - Process Analyst at Invitae Corp, Biorepository Coordinator at Invitae Corp, cGMP Manufacturing Associate - PSP at Invitae Corp, Client Relationship Manager Oncology/Reproductive Health (EST) at Invitae Corp, Client Services Lead (EST) at Invitae Corp, Client Services Quality Assurance Specialist at Invitae Corp, Client Services Specialist - International Team (Israel) at Invitae Corp, Client Services Specialist (Floater) - International Team (PST) at Invitae Corp, Education Services Specialist at National Committee for Quality Assurance, Quality Assurance Analyst at Viking Client Services, LLC, Quality Assurance Specialist at Client at ATR International, Client Services Specialist at LE043 Quality Technology Services, LLC, Expediting & Coordination Specialist (ECS) at Quality Assurance & Expediting, Specialist, Talent & Organizational Development at National Committee for Quality Assurance, Customer Support Specialist at National Committee for Quality Assurance. Be the first to add INVITAE CORP Client Service and Support Specialist I responsibilities. Referrals increase your chances of interviewing at Invitae by 2x. About Us. with client grievances. Located in the U.S. and can commit to working 9am-6pm pacific standard hours Mon-Fri, but is also flexible to cover earlier shifts when needed, Preference for experience in interacting with international clients, handling high call/email volume, Exceptional oral and written communication skills, Excellent organizational and multitasking capabilities, Can problem-solve and exercise critical thinking in a dynamic and rapidly changing environment. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Total Compensation. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. scusiamo se questo pu causarti degli inconvenienti. Click the link in the email we sent to to verify your email address and activate your job alert. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation . This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. The Quality Assurance Specialist also assists programs in outcome development and implementation ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago, Agri Seed Testing - Salem A resilient team effort to navigate solutions. Quality Assurance Specialist - Human Services at EIHAB Human Services Inc. Average Salaries at Invitae Popular Roles Software Engineer $149,407 per year Senior Software Engineer $176,518 per year Customer Success Manager $86,065 per year Software Development Site Reliability Engineer $148,028 per year Automation Engineer $117,574 per year Software Test Engineer $118,259 per year Management Regional Manager How much does a Client Services Quality Assurance Specialist make at companies like Invitae Corp in the United States? We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. , The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. , Get notified about new Client Services Manager jobs in Canada. 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