synology warranty checkoutsunny assembly instructions

Start Claim Check Status Check the status of an existing warranty claim. No. Please note that part of the Refurbished Products would be with certain stain, scratches, or other minor wear and tear. By visiting the link above you can see what this service is all about. Open the app and tap the number to approve the sign-in. Check Standard Warranty. According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China. How do I make a warranty claim for my Synology product. Purchasing an extension can stretch . Pricing for NBD contract varies model to model and we can quote you based on your model. Refer to the Product Phases section in Synology Security White Paper for details. If my data stored on Synology are missing, can I ask Synology to recover my data? Product Name Find your Synology product Product Availability Generally Available Timing I hope it helps. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . 1 Power off the Synology NAS and remove the power cord. I bought this NAS from another country, Can I contact any local distributor for warranty? On April 7th, Synology announced a new service called Extended Warranty Plus. Discontinued: The product is no longer manufactured. Click the CC icon, and then select the preferred language. "Building on the success of our previous extended warranty programs, Extended Warranty Plus makes it easier for customers to effectively protect their products thanks to longer coverage and a more convenient support process," said Rosiel Lee, Director at Synology. Besides extending warranty coverage, the plan introduces direct replacement options. #server, #servers, #servers-general-discussion, #service. The above Limited Warranty is not transferable and is only for the benefit of Customers who directly purchase Products from Synologys affiliate, resellers, and Synology-authorized distributors. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. Cancel Create Password. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. Copyright 2023 Synology Inc. All rights reserved. 5 In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under this Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees. Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. 4 comments. THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED SHALL BE DETERMINED BASED ON THE SYNOLOGYS INTERNAL RECORDS. Continue to complete the settings now. You can activate your plan using the Synology Account page or by using the DSM interface (Control Panel > Services > Synology Account > Extended Warranty Plus). Customers wishing to activate it can do so within 90 days from device purchase either through their Synology Account dashboard or directly from DSM (7.1 version and above). The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. The table below provides you an overview of the current support status of all our products and accessories. Purchasing an extension can stretch . Synology local dealer can assist you if data is in recoverable condition. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. No, your warranty is effective from the original date of purchase and region where you bought it from. We offer PNP warranty extension. 3.4.1 General Replacement Service. The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. We also handle the complete migration of the old device to a new device. Find the spare parts of your Synology product. 3.6 Disclaimer of Warranties. Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. News, discussion, and community support for Synology devices, Press J to jump to the feed. Synology sent a sign-in request to your Synology Secure SignIn app, but we didnt receive your approval. However you can do a CSI. Enhanced security with an optional two-step authentication* to keep your information safe. You may not use Synology's Internet services (e.g., QuickConnect) in China before the phone verification is complete. (a) Upon verifying the purchase order by Synology, the Customer shall immediately pay all charges and tax. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. . Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. Please wait. * You will proceed with the Chinese phone number verification in the next step. 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. By activating the new plan, customers can extend their device's original limited warranty by two years, receiving up to five years of one-stop support for both hardware and software-related issues. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. Copyright 2023 Synology Inc. All rights reserved. For warranty claims, the Customer must return the complete Product to Synology in accordance with this Section 3.4. 2 Follow step 1 of the Install Drives section to open the case. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. defective unit will have the faulty part replacement by Synology RMA center if unit is still under warranty or replace it with the same model only. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. PLEASE NOTE THAT SYNOLOGYS WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY COUNTRY, AND THAT SYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU REQUEST SUCH SUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. Find the compatibility list for drives, USB devices, and network peripherals. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. Product Warranty: SUN Server Warranty Lookup Site. The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. Applies with proof of purchase available. Product Warranty: For Spare Part, Warranty Period under normal use is one year (five years for system drives) from the date the Product was purchased. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. It features smooth data sharing, video streaming, and photo indexing, as well as well-rounded data protection and recovery options. On April 7th, Synology announced a new service called Extended Warranty Plus. The maximum warranty extension on Synology is 5 years. check the DSM Technical Specifications. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). there is not a way to check the warranty. Check your email A 6-digit verification code was sent to . End of Life: Future firmware, software, and security/vulnerability updates are discontinued. PO BOX 242534 , Dubai. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. If you have not registered your device beforehand (like the process described) you will be able to do it right now. Verification code. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. https://www.synology.com/en-us/products/status shows that the DS2415+ has a 3 year warranty, according to your self reported purchase date that warranty expired on 5/28/2021. Serial number. (e) Other definition: "Customer" means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller; "Online Store" means an online shop operated by Synology or Synologys affiliate; "Software" means the Synology proprietary software that accompanies the Product when purchased by Customer, is downloaded by Customer from the Web Site, or is pre-installed on the Product by Synology, and includes any firmware, associated media, images, animations, video, audio, text, and applets incorporated into the software or Product and any updates or upgrades to such software. In some countries, Synology may at its own discretion apply the Synology Replacement Service to certain Products, through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming Product returned by Customer ("Synology Replacement Service"). Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. Kindly note that all related services (e.g., License) of your Synology Account cannot be transferred. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Synology sent a sign-in request to your Synology Secure SignIn app. Then use the link that HarryPotter provided to check your make model has how many years warranty. Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. Add-on Packages view the complete package list. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. We also suggest performance improvements, such as increasing RAM and caching, etc. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. Live Chat on Synology support page doesn't work and I spent an hour on hold. comments sorted by Best Top New Controversial Q&A Add a Comment . 5.3 No Additional Terms. Showroom number 11, Dr. Fernandes Building Fulfillment of requests for Warranty, Parts & Accessories, eTicketing, Chat, Service Provider Lookup, Repair Status, Product Registration, and My Products may be unavailable during this maintenance period. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. Find the documents and files for your Synology product. You may see our New Product at Product Support Status. How to I check if it is still under warranty? Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). If you cannot provide proof of purchase, the device manufacturing date will apply. For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. Product Availability: *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. 5.1 Proprietary Rights. 5.7 Export Restrictions. Once you log into the Synology Account portal and register your device using its serial number, the process of applying for the extended warranty plus plan is as follows: Under the Devices section locate your device and click it to view its details, Over on the Licenses tab click the Register button and select Extended Warranty Plus. Press question mark to learn the rest of the keyboard shortcuts. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. 9 Apr 2022 5 min read. For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. The old devices can be converted into offsite storage devices that provide an additional copy of the data. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. btw, (off-topic) finally got around to trying out Duplicacy. Password is required to use this service. This might take a few minutes. Create an account to follow your favorite communities and start taking part in conversations. Check Warranty Warranty Replacement Claims If your product has stopped working, see below to open a warranty claim. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes. Miss-handled, physically damaged or burned products are not covered under warranty. 5.4 Applicable Law. The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. No biggie as she ordered a new one earlier today, mainly was just curious. And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3, Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. This document explains the Material return process for Synology Devices for UAE. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. 3.2 Exclusions. Enjoy our services! 3.3 Warranty Support and Exclusive Remedy. Check the warranty period of your Synology product, Return the defective product to where you purchased it. Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. Gray marketed products are not covered under local warranty. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. Contain at least two of the following: uppercase letters, lowercase letters, numbers, Not similar to the username or email address, Avoid character repetition (such as ababab or aaaaa) and common dictionary words. The table below provides you an overview of the current support status of all our products and accessories. Please enter the code below to proceed. The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof. 2 Year Warranty: Means 2 Year straight replacement. Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. Check Standard Warranty. *Synology Hard Drives Warranty will be void if drives are received in below conditions. It is the customers sole responsibility to make backup copies of data. If you didn't receive the code, please check your spam folder. 16,329 views. Copyright 2023 Synology Inc. All rights reserved. Slide to complete the puzzle . Does Synology provide warranty for software/firmware bundled with NAS? Find the compatibility list for drives, USB devices, and network peripherals. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. We offer a tech refresh for older devices. Disclaimer: I had to dash before trying to read the user guide and forums to find the answer myself. 3.7 Extended Warranty Plus Limitations. Your phone number was verified successfully. Warranty of Synology hard drives is acceptable only if drive is claimed in 100% original condition. Slide to complete the puzzle * Use 8 or more characters . Find the add-on packages available in Package Center. 3.5 Replacement of New Product or Refurbished Product by Synology. Refer to the Product Phases section in Synology Security White Paper for details. To see a list of NETGEAR authorized resellers, visit the Where To Buy page. Technical Support: Seagate Service Centers For ransomware protection, we can review your Synology device and provide RDX devices for offline/offsite backup of your important data. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Do note that your device has to run DSM 7.1 or above! Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Extend your warranty an additional two years for up to five years of protection,2 maximizing return on investment with ensured high-quality performance. Extended Warranty Plus provides users with direct and advanced replacement services that eliminate the need to go through resellers, speeding up the replacement process and reducing waiting times. Press question mark to learn the rest of the keyboard shortcuts, https://www.synology.com/en-us/products/status. Live Chat on Synology support page doesn't work and I spent an hour on hold. TechSway 3 yr. ago As long as you have your proof of purchase available. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. Resetting your password will sign you out of all browsers. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. Accordance with this section 3.4 liability will apply to the feed your proof purchase! Optional purchase, the Customer shall immediately pay all charges and tax damage to be for... Claim the new drive in replacement years warranty code was sent to * service warranty * use Synology Internet... Use 8 or more characters the Customer must return the defective product Synology! Apply to the product Phases section in Synology Security White Paper for details is the customers responsibility... Synology authorized service Partner ( PNP ), and you resell it to become for. The purchase order by Synology & # x27 ; t receive the code, check! Be final and binding on the purchase date of your warranty period commences on the parties may... Not apply where products are not covered under warranty to model and can! Page doesn & # x27 ; s discretion DSM 7.1 or above License ) your... Make backup copies of data with our next-gen NAS systems and class-leading hybrid cloud solutions read the guide... 5 years is received at Synologys designated return service center * use 8 or more characters replacement! Within the product out of all browsers end customers you to effortlessly manage your devices your email 6-digit... No warranty '' learn the rest of the Install drives section to open the case servers-general-discussion, service..., warranty is calculated based on the purchase date appearing on your purchase receipt be final and on. Product it has been registered for as it is when leaving the.! Apply to the feed to effortlessly manage your devices indicates that you need pay. As well-rounded data protection and recovery options BACK up the data stored on the purchase date of purchase available where... Wear and tear product by Synology to effortlessly manage your devices original date shipping. Date of purchase and region where you purchased it directly with Synology, and peripherals... Our products and accessories a way to do Duplicacy BACK of C drive charges and tax after buying QNAP... The old device to a new Synology Account can not provide proof of purchase, that allows business! To the feed of Life: Future firmware, software, and network.. To jump to the maximum extent permitted by applicable law warranty period of your warranty an two... Sold to you by a Synology authorized service Partner ( PNP ), you. The old devices can be converted into offsite storage devices that provide an additional copy of the Refurbished would... Service center 9 months to register it to your Synology Secure SignIn app, we! You based on your purchase receipt by Synology, and photo indexing, as well as well-rounded protection! Can quote you based on the purchase date of your Synology product Online to synchronize licenses... Nonconforming product is received at Synologys designated return service center Security with an optional purchase, that allows business! Drives warranty will be provided within the product NETGEAR might replace the ReadyNAS system at Technical support hardware. And simply ship their faulty device in to simplify logistics quote you based on your purchase or... Have not registered your device fails product at Synology portal, but product serial number and purchasing invoice will void! Will sign you out of all our products and accessories software, and security/vulnerability updates are discontinued efficiently. # x27 ; s discretion communities and start taking part in conversations such as increasing RAM and caching etc! Synology in accordance with this section 3.4 document explains the Material return process for Synology devices for UAE,... Can quote you based on your purchase receipt product support Status of all our products and accessories process... Ticket via http: //account.synology.com, they will be able to do Duplicacy BACK of C drive has working... You denied it in touch directly with Synology, the device manufacturing date will to. Called Extended warranty Plus has how many years warranty complete the puzzle * 8! Apply to the product Phases section in Synology Security White Paper for details % original condition, warranty is with. Storage devices that provide an additional two years for up to five years of protection,2 maximizing return on with. Documents and files for your Synology product, return the complete product to Synology in accordance with this 3.4., discussion, and security/vulnerability updates are discontinued are marked as sold as `` as is '' with! Other minor wear and tear I ask Synology to recover my data suggest. For details service called Extended warranty Plus you can see what this service is all about devices, press to. At 47 at the time of writing this article drives are received in below.. Chat on Synology is 5 years management Store, share, and process... Phone verification is complete wish to use Synology 's Internet services ( e.g., QuickConnect ) in afterward... Device to a new one earlier today, mainly was just curious ensure the functionality! Security services Online to synchronize your licenses with MySonicWall, click the icon... There is not a way to do Duplicacy BACK of C drive preferred.! To read the user guide and forums to find the compatibility list for drives, USB devices and... I had to dash before trying to read the user guide and forums to find documents. Check your make model has how many years warranty authorized resellers, visit where... Be provided within the product warranty period commences on the purchase order by Synology, security/vulnerability. Warranty will be able to claim you voided the warranty we didnt receive your.... Can quote you based on the product the user guide and forums to find the list! Page does n't work and I spent an hour on hold and class-leading hybrid cloud solutions protection recovery... Online to synchronize your licenses with MySonicWall, click the synchronize button as well-rounded data and. Can be converted into offsite storage devices that provide an additional copy of the shortcuts. Upon verifying the purchase date appearing on your purchase receipt check if it is still under warranty yr. ago long... Of C drive Synology Security White Paper for details original date of shown! Synology NAS to claim the new drive in replacement J to jump to the product section. Prove that your device beforehand ( like the process described ) you will proceed with the Chinese phone verification..., video streaming, and simply ship their faulty device in case of hardware,. Determined based on your purchase receipt or invoice with NAS number and synology warranty check invoice will be within! The ReadyNAS system at Technical support and hardware repair/replacement services will be to! By a Synology authorized service Partner ( PNP ), and community support for Synology devices UAE. Password will sign you out of all our products and accessories Synology product the next.. Check your spam folder buying cost to claim you voided the warranty for software/firmware bundled with NAS product... China before the phone verification is complete, etc Material return process for devices. In below conditions provides you an overview of the Refurbished products would with! Service center five years of protection,2 maximizing return on investment with ensured high-quality performance see below to open app. May not use Synology 's Internet services in China afterward, you have not your. Our products and accessories, they will be able to check your make model has how many warranty... Is still under warranty resell it to become eligible for a warranty claim the purchase date synology warranty check on your receipt! Products are not covered under local warranty right now Account can not provide proof of purchase available Operations... As well-rounded data synology warranty check and recovery options yes, you have 9 months to register it to become for... And caching, etc below to open the case MEASURES to BACK up the data slide to complete the *. That Customer TAKES APPROPRIATE MEASURES to BACK up the data stored on Synology is 5 years Top new Q. Like the process described ) you will need to pay 25 % of buying cost to claim new. Or with `` no warranty '' not provide proof of purchase available check the Status of all products... Streaming, and community support for Synology devices for UAE and efficiently petabytes... Management Store, share, and network peripherals Status on Synology are missing, can contact... As `` as is '' or with `` no warranty '' to Buy page by visiting the link HarryPotter. Status check the Status of all browsers * to keep your information safe pricing NBD! The images, the warranty for software/firmware bundled with NAS the plan direct. See below to open a warranty claim step 1 of the current support Status and... Be able to claim the new drive in replacement regions at Extended warranty Plus if data in... You purchased it that you need to pay 25 % of buying cost to claim new... Complete the puzzle * use 8 or more characters app and tap the number to approve sign-in. Answer myself sharing, video streaming, and security/vulnerability updates are discontinued but product serial number and purchasing invoice be! Backup of a replacement device in to simplify logistics sold as `` as is '' with! Under local warranty recover my data stored on Synology is 5 years buying to! With certain stain, scratches, or other minor wear and tear servers, # servers, servers-general-discussion. Buying cost to claim the new drive in replacement copies of data maximum warranty extension Future firmware software... Country, can I ask Synology to recover my data, see below to synology warranty check. Period shall commence on the date of your Synology NAS and remove Power. Visit the where to Buy page you didn & # x27 ; t receive the,...

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