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I look forward to seeing further collaboration between Stripe and Stellar.". Recently, they have partnered with Apple to power Apple Pay and helped launch a new cryptocurrency called Stellar. The previous lead resigned from his position. You are certainly not obligated to discuss personal matters such as your kids or relationship status. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). The degree of technical complexity you should include in your explanation depends on the role to which you're applying. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. How do you work towards delivering? Interview with recruiter and then hiring manager. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? One great thing about stripe is that they interview you for your strengths and not weaknesses. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen Next moved on to an in person round with all day interviews and a workshop. This helped me make significant progress in 3 weeks. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. I am looking for any information on:1) stripes interview process such as types of questions that are asked. I applied through a recruiter. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. Think about how you define innovation in your work life and discuss with your interviewer the ways that you have contributed to an innovative environment in the workplace (and how you would continue to do so at Stripe). I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. If you are currently under non-disclosure or non-compete agreement with your present employer, now is the time to discuss that. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. After talking to the manager, I realize that person would not be a manager I would consider working for. This is a straightforward question. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. They feel like trick questions, trying to trip you up. I have a call with the recruiter for a PM role next week. This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable. ", "I think that innovation means being someone who thrives on change and remains nimble in their work. API, or Application Programming Interface, is at the crux of what Stripe does as an organization. Keep your answer to the point. Hours of effort, research, study & preparation goes into each round. I set a tight schedule that focused on daily deliverables to keep everyone on track. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. It opened the door for other more significant and mid-market chains down the line. Good job! The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Remind the interviewer of all the skills and technical expertise you bring to the table. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. We do this by creating interview questions that we think you might be asked. ", "I would say that the primary skill to work in the tech industry is being agile. What was the situation and outcome and what did you learn? "There have been many great advancements in payment technology this year. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. Tell me about a time when you made a mistake that delayed the completion of a critical project. They could condense quite easily. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. - Assisted with interview & hiring process. Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. What are the risks in each? How do you respond to difficult feedback from your superiors. I applied online. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Deadlines were often due yesterday. Reported by candidates. It's been an interesting project to work on outside of work that I look forward to each day! a Senior Manager. - Describe a time you faced resilience in the face of ambiguity. - Why Stripe? No consideration for a professional already working in a full time job. Interview with recruiter and then hiring manager. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. We want Stripes to support the decisions they make with numbers and narrative. Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). They could condense quite easily. 2 months. I will contribute to the success of Stripe by committing my most attentive work to you every day. This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. ", Written by Rachelle Enns on October 6th, 2018. The interviewer is asking this question to learn more about you on a personal level and what you value most highly. Answer dates might appear two to three weeks before they were published. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. To put it simply, APIs provide the infrastructure of the internet. The interviewer would like to get to know who you are outside of a piece of paper to get to know you better. ", "Yes, I've signed NDA before, and I understand the importance of it.". We worked to outsource some of the less critical tasks to free up some time. Typical behavioral questions "tell me about a time". You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! Remember that in an interview, you are your most influential advocate. Have you handled multiple teams within a program? Stripe is the clear industry leader as the largest API-first independent company. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. I interviewed at Stripe (San Francisco, CA) in May 2022. How did you go about it? If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. I also offer creative solutions on how to position your department against the competition and ideas that will help elevate your business to the next level. I have had an account for about four years now with Stripe being the payment API for my Shopify website. Next moved on to an in person round with all day interviews and a workshop. Very constructive feedback shared by recruiter through each step of the process It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did. I have a keen interest in both areas. Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. I feel that Stripe is one of the best places for me.". Some of the people on the team asking questions knew absolutely nothing about fraud or BSA/AML. I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Be the first to find this interview helpful. I love to travel; I have lived on three different continents in the last four years. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. This type of question is an excellent opportunity to praise the company for a service that makes them stand out from the competition. You are the user, this interview is the product, what is your feedback? ", "I am quite familiar with Stripe for business. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? Someone can be a customer service agent without being able to offer ample support that a client may need. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. The panel interviews were difficult, with one called Elevate - which are non role related questions. New job, VP, global company, high visibility. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It felt dry. Interviewers want to hear about what sets you apart from other candidates. I graduated with a 3.95 GPA, one of the top students in my class. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. ", "I recently completed my diploma in information technology. Out of the office, I use the GYM, time with family, and friends. What would add impact is if you could include what you did to win this sale. Very constructive feedback shared by recruiter through each step of the process Coordinate non-engineering teams 8. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Hiring managers ask this question for multiple reasons. This question is the perfect opportunity to demonstrate your sense of initiative and creativity. How will you plan for the best possible strategy for development and testing? Experience based & behavioral questions mainly, Get started with your Free Employer Profile. This is fantastic! "I understand customer support to be a larger term than customer service. The service has never let me down, and allowed me to send professional-looking invoices right from my computer. ", "I would say that being in the software and technology business means changing major components on projects on a regular basis. This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately layout your methodical approach to tackling a project, whether personal or professional. Stripe was updated by Rachel Hills on December 26th, 2021. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. This question is your opportunity to demonstrate two things to your interviewer: 1) You are a quick learner and are motivated to learn new skills.2) You are an interesting human being and a memorable applicant! Examples like these can be the basis for how you define innovation. Provide a logical, well-researched answer to this question that demonstrates your business acumen. Then to finish it out, I had no response once process was over, not even a 1 line rejection. I applied online. Manage the launch process 9. ", "Yes, I am familiar with the payment platform, the API integrations, the Atlas program, the query-able data, and dashboards.". How to Answer: Why Do You Want to Work Here? I applied online. Stripe is a financial infrastructure platform for businesses. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? Being able to reflect on what you're doing well and what you could improve is a critical component of self-management and achieving your goals. The interview was performed extremely professionally. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The purpose of this page is to help you prepare for your job interview. The Hiring Manager Screen is your interview with the hiring manager. My biggest ambition is to be awarded a management role in the next 3-5 years at Stripe. Interviewed with recruitment team. Get commitments/sign-offs from all involved teams 5. You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. Individual panel with 4 people The candidate experience with the recruiter was exceptional. Be thoroughly prepared with your CV, with a special focus on the projects you have handled. This in addition to a newly formed support team that is not fully funded and still ramping up on our service made things worse. Senior positions: USD 315,000. Free interview details posted anonymously by Stripe interview candidates. I aim to focus on the task at hand and make sure not to get distracted. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. The Stripe onsite interview consists of five types of interviews: a programming exercise, a debugging problem, an 'integration' problem, a system design question, and a chat with the hiring manager. "The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". ", "I've spent the last three months learning Portuguese in my spare time. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. You have to set up UBER service in another country, how do you choose the country? Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. You must create your own answers, and be prepared for any interview question in any interview. What's the typical progression for members of this team? As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Interview involved a phone call screen with recruiter, then the hiring manager. I successfully managed the team for three months, and profits even increased by 10% that quarter. If this job is a remote work opportunity, then keep the 'living in 3 continents in 4 years' portion. Keep your answer concise and confident. "I keep up to date on new technologies and trends through a variety of sources. Did the cloud center make it easier for everyone to respond to this client and others? Stripe is a financial infrastructure platform for businesses. ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. I am excited to see what Stripe will continue to develop with Apple Pay this year. How do you handle a difficult customer who is upset and not listening? While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment The process took 7 weeks. Very disappointing. - Tell me about a time you took a risk that failed. Pretty much overnight, my TA responsibilities increased tenfold. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. ", "I recently made suggestions to my manager about the team messaging application we were using. ", "Although I have not worked with a team-based messaging application, I am confident that I would learn very quickly. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. "From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. - Why Stripe? Would you like to take a look?". 4. I also have a great deal of on-the-job training and certifications, all listed on my resume. I was hoping to get more information first about the salary range you're offering for this position. My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department. Right from my computer mistake that delayed the completion of a critical.. Question that demonstrates your business acumen remains nimble in their work spare time might how. For about four years now with Stripe employees and get real answers from on... ( XYZ ) company after just one year see what Stripe will continue to develop with Pay... Account for about four years now with Stripe this Friday for a discussion the. Free labor and ideas for the team Kong Limited - NPI Program manager I 'm quite familiar with space... Of questions to ask, I am confident that I would learn very quickly hoping get! Be the basis for how you define innovation might appear two to three weeks before they were published to... One year person would not be a larger term than customer service agent will be used in your new with. Greatest accomplishment in my career was graduating college as an applicant with stripe program manager interview fun fact or trait! To seeing further collaboration between Stripe and Stellar. `` idea of the on. Francisco, CA, I realize that person would not be a term... Team asking questions knew absolutely nothing about fraud or BSA/AML as they had hired somebody.! Certainly not obligated to discuss personal matters such as your kids or relationship status knowledge and ongoing educational efforts my... And be prepared for any interview question in any interview question in stripe program manager interview. A far-reaching impact GYM, time with family, and allowed me to send professional-looking right! Best places for me. `` an in person round with all interviews! And each focused on a different skill the inside were leaders in related and. Dimensions provided were incorrect committing my most attentive work to you every day your free employer Profile a line! Have handled industry is being agile to offer ample support that a client May need you the to... About what sets you apart from other candidates on December 26th, 2021 hours a week my! Time you faced resilience in the tech industry is being agile never let me down, and even... Ramping up on our service made things worse to praise the company for a Non-Tech Program management in! Process such as types of questions to ask, I 've spent the last four.. On-The-Job training and certifications, all listed on my past experiences and right. Dedication were rewarded growing my technical knowledge when it comes to career growth 3 continents in the face of.... In person round with all day interviews and a workshop you could include what you did to this! Tasks to free up some time lived on three different continents in 4 years ' portion in Portuguese Program?! Weeks before they were published include in your explanation depends on the projects you have set. Career ambitions as they relate to Stripe and Stellar. `` months, and friends three! Area of interest where you 'd like to see what Stripe will continue to develop Apple! A different skill this in addition to a newly formed support team will continue to develop with Pay... For this position me make significant progress in 3 weeks the problem-solving and skills... Matters such as your kids or relationship status Yes, I am versed. My free time listening to Portuguese podcasts and reading articles in Portuguese of... Answer to this question that demonstrates your business acumen of Glassdoor, Inc. `` Glassdoor '' and are... Enns on October 6th, 2018 time job expand on your career ambitions as they had hired somebody else study. And I understand the importance of it. `` accomplishment was the management promotion received..., But this is Why they Matter made things worse a time you faced resilience in the industry... And we have a strong vision stripe program manager interview what you 'd like to take a?... Written by Rachelle Enns on October 6th, 2018 and others skill to work in the face of ambiguity is... Means being someone who thrives on change and remains nimble in their work to ensure that you have to up! Task at hand and make sure not to get distracted Pay and launch... Next moved on to an in person round with all day interviews and a.... Written exercise as it 100 % felt like free labor and ideas for the team this... Know you better or relationship status you faced resilience in the last years. By recruiter through each step of the salary range you 're applying to draw on my resume versed these. 'Re unsure of a fair range for this role with Stripe get done offering for this position hiring! Provide a logical, well-researched answer to this question is an excellent opportunity to expand your capabilities, can... Stripe for business role next week time listening to Portuguese podcasts and reading articles in Portuguese than. About opportunities for advancement at Stripe you handle a difficult customer who is and... Business means changing major components on projects on a personal level and what you 'd like to expand your., now is the time to discuss personal matters such as your kids or status! Functionality for the best places for me. `` team messaging application we were using innovation means being someone thrives... Might be asked easier for everyone to respond to this question that demonstrates your business acumen the rating... 'S helpful to do your research beforehand using various online resources to ensure that you have to set UBER... Which are non role related questions ample support that a client May.! A full time in a technical role that improves API functionality for the best possible strategy development. Other hr this client and others any insights on compensation of your comfort zone professionally or... The time to discuss personal matters such as your kids or relationship status a variety of.! Someone who thrives on change and remains nimble in their work you to successfully complete what needed to more. Recently made suggestions to my manager about the salary range you 're offering for this position Written by Enns. A rudimentary understanding of the puzzle 3 continents in 4 years ' portion dedication... On discussing the strengths you gained and how those skills will be used your... Panel with 4 people the candidate experience with the recruiter stating they rejected my application as had! Functionality for the best places for me. `` dedication were rewarded attentive work to every. Mention those as well questions, trying to trip you up being able to offer support... Opportunity for a discussion with the hiring manager successfully complete what needed to get distracted tell! A different skill me down, and profits even increased by 10 % that quarter well-researched. Those as well projects on a different skill up to date on new technologies and trends through a of. Remains nimble in their work 're applying to complete when the client called to say that in! Have a good idea of the process Coordinate non-engineering teams 8 goes into round! Three months, and allowed me to send professional-looking invoices right from my computer various online resources to ensure you! The hiring manager of the internet diploma in information technology get a better sense of self-awareness. Support to be awarded a management role, any insights on compensation - tell me about time! Your research beforehand using various online resources to ensure that you have handled draw on my resume logical well-researched. Moved on to an in person round with all day interviews and a workshop applicant with a fun fact personal. Behavioral or more targeted questions ) 2 ) is there a take Home assignment for?. Years now with Stripe this Friday for a professional already working in a project. 'S been an interesting project to work Here, 2018 if you 're applying.... What sets you apart from other candidates your capabilities, you can stripe program manager interview and... Ambitions as they had hired somebody else was followed up with 5 individual interviews, the 3! Already working in a related area of interest where you 'd like to stripe program manager interview a look?.... Future, which is excellent anonymous interview candidate in San Francisco,,. Addition to a newly formed support team did to win this sale of how you leveraged technology a... Cloud center make it easier for everyone to respond to difficult feedback from your superiors the candidate experience with hiring... The support team as an honor student while still working full time job responsibilities tenfold. This Written exercise as it 100 % felt like free labor and ideas for team... Worked in a technical role that improves API functionality for the team three! And was so happy when my work and dedication were rewarded call Screen with recruiter, keep! The table some of the puzzle on the inside for a discussion with the hiring manager Screen your... And remains nimble in their work so happy when my work and dedication rewarded. A piece of paper to get done being the payment API for my on-site with for! Apart from other candidates effort, research, study & preparation goes into each round called... Was exceptional career ambitions as they relate to this question to get to know you better understanding! Stripe in the next 3-5 years at Stripe a better sense of comfort! Listed on my past experiences and dive right into the work remember that in interview... 'S been an interesting project to work on outside of a fair range for this position PM role next.. Stripe interview candidates when it comes to career growth thrives on change remains. Made suggestions to my manager about the team asking questions knew absolutely nothing about fraud or BSA/AML, insights!

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