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Flow is designed to be straightforward. We believe things should be simple. Contact the MoneySuperMarket team. Website. Thank you Belinda. Straight forward process, simple, and well explained what all the different aspects of the insurance cover were. Were here when you need us. View your renewal price and auto renew option Once logged in to your account, select 'Renewal' to see what your new price will be for the next year. No joy. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. It happens to the best of us. So if you move on to another insurer you may find that it's no longer valid. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. . Why contact us when you can do it yourself? *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23 Get a Flow Annual car quote Go to your Flow account So, why choose Flow Annual car insurance? I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. Find out what it includes and whether it's right for you. It's time to Flow. Speed Check. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7/ It's easy. Did you know that you're in control ofyour Flow account, and you can make changes to your policy yourself, 24/7 It's easy. All rights reserved. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. Easy. , and you can make changes to your policy yourself, 24/7 It's easy. Before changing your registration over, youll need confirmation from the DVLA that this process has been completed. Flow insurance is a leading insurance business offering car and home insurance products. Browse our FAQsor get in touch by email - we're herewhen you need us. Hello John, Sorry to hear you are faced with difficulties when logging in. Insurance. Only just purchased so no claims experience but purchasing was great and website is brilliant It certainly pays to shop around. Was told they could not quote for renewal. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Just rolling monthly car insurance for as long as you need. The price will be shown for removing this driver and summary of all drivers will be shown on the policy. Flow is designed to be straightforward. Youre in an accident. 1. I cannot now drive my car as it is t insured. Want to view your payment history or change your personal details? That road trip just got a heap less stressful. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. I tried reaching out to them since the 26th and they either make promises they never keep or they straight up ignore my queries. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Did you know that. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Contact us. Calls will be recorded. Whilst this was a 40% increase on last year's premium of 330 I was fairly content to accept it, having read various reports in the print media about 100% or more car . Important information how the COVID-19 may affect your car insurance policy. Moneysupermarket.com Financial Group Limited, registered in England No. Were here when you need us. 2023 Trustpilot, Inc. All rights reserved. Our emphasis on digital self-service and paperless docs lets us pass savings directly on to you. Brilliant service, the phone was answered straight away. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Flow Car Insurance FAQs Do you offer live chat? Compare cover option Verdict 4.2 (238 reviews) Write a review Ronny Lavie Updated May 3, 2022. Valeria . No option on the website to do this. Giving back to our local communities is important to us. The internet is just like ancient Egypt. You can also visit the GEICO Claims Express page to access your claim fast and securely. Meet Car Warranty. ?so reason for 4 Star . Took nearly 2 hours to insure my new car. Flow Insurance are part of LV Not according to their website. You're in the right place! General enquiries. Thats next level! Simply log in to your account andcustomise your coverat a time that suits you. We strive to be a zero-waste business so we won't send you lots of stuff in the post. Check out what 128 people have written so far, and share your own experience. Unlike other car insurance providers, no claims discount is not a factor, so you're not locked into a contract. Log in to your account and select the 'your car, make changes' button. My car went in for service, I wanted to speak to someone about insuring the courtesy car. Vandalism promise Had my car insurance with Flow. Its simple, whether you buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and Fun! I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. 3. 2. Filing a claim doesn't have to be. Flow Annual car insurance If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, check out our how to guide. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Motor legal expenses and a guaranteed hire car included. I won't be renewing with my existing provider. If you've been involved in a car incident, the most important thing is that you're okay. 3. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine. Finally insurance that is convenient, easy and 24/7. Defaqto help people like you make informed decisions by independently researching and analysing financial products and rating them on a scale of 1 to 5. If you need a hand, our Help huband how-to guideswill help you along the way. Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. Was told they could not quote for renewal. The Flow team is an energetic ambitious bunch, based all over England. If your business is purely on line, it may help if the on line bit works. Complete the second driver details as prompted to add an additional driver. Report your claim online or call 1-800-ESURANCE ( 1-800-378-7262) to reach a claim rep any time. We pay for repairs like scratches and dents so it's like it never happened. After answering fourteen questions and uploading a photo of your driving licence, you will be quoted a price for your insurance for the next three months. No waiting on the phone. It's a win-win for our customers and the environment. Manage your annual car insurance cover online, 24/7. Motor legal expenses Youll just need to pay your excess. We're excited to have you on board!AndrewThe Flow Team. If you need to speak to us urgently, well be there for you 24/7. You can fill out an online form and get a quote within minutes. It happens to the best of us. Insurance due for renewal this month. !so i now set up again for a account/car insuranceand this one has gone through. Perfect. Flow car insurance is an online-only policy. If your keys are lost or stolen. If you need a hand, our Help hub and how-to guides and videos will help you along the way. I. t's been brilliant to eventually meet face-to-face with the people we've come to know so well! Here are 8 tips for writing great reviews. Have you tried to reset your password? Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. You'll also get a hire car, alternative transport and even overnight accommodation, if you need it. If your keys are lost or stolen. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. You can do everything else online in your Flow Account. Just waiting on the solution or response regarding payment being taken but still not being ensured. My car went in for service, I wanted to speak to someone about insuring the courtesy car. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, please check out our renewal FAQs. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23. You can do everything else online in your Flow Account. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. 24/7. We believe things should be simple. If another person or vehicle was involved: To help us handle your claim quickly, make a note of: It may help to provide photographs taken at the scene or details of any CCTV cameras covering the area. Online car insurance thats all about you. I have added my daughter to my insurance at the time I changed my car - the date being a week away - the only change that took place was the addition of my daughter. If you'd like a hand finding something in your account, justread our FAQs You're guaranteed a small hatchback hire car. If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. Vulnerability can mean something different to everyone. Skip to main content Menu Car insurance Multi-car insurance Electric car insurance Classic car insurance Breakdown cover Motorbike insurance Van insurance Caravan insurance Get a Flow Annual car quote Go to your Flow account Insurance that is all about you. Anyone can write a Trustpilot review. Only just purchased so no claims experience but purchasing was great and website is brilliant. You can then select a date to cancel your cover. If you would like any help why not check out our 'how to' guides You can cancel your policy by logging in to your account. File a claim. More. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. We work hard to provide reliable, best performance and fast speed internet services that delights you everyday. Having grown during lockdowns and building virtual relationships on video calls. No, we don't offer live chat. Am I covered to drive other cars with Flow? Find out how we combat fake reviews. This guarantees use of a hire car if your own car is being repaired by our recommended repairer service, or has been stolen or written off. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. Online Customer support If you've been involved in a car incident, the most important thing is that you're okay. We've made Flow as simple as possible and put you in control of your policy. Because we provide digital insurance, we have lower overheads and a lower carbon footprint than insurers with call centres. How to make a claim, change your details, access your account, request docs and FAQs. Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! Flow Insurance. 2. To add a driver: Get a Quote. The only time we use the phones is if you need to make a claim. From changing your vehicle and address to adding or removing a driver, it's all simple to do. With Flow, youre in control 24/7. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. You can make any changes online by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. To remove a driver: If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically. If we cant fix your car on the spot, we'll provide you and your car with recovery to anywhere in the UK. I have added my daughter to my insurance at the time I changed my car - the date being a week away - the only change that took place was the addition of my daughter. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. Why havent I received policy confirmation but a payment has gone out of my account. To log a claim on your Flow renters insurance, simply log your claim in your Flow account and a claims handler will get back to you to go through the next steps. We've simplified insurance. But i already have 10 years so not that fussed. I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. Want to add a driver, or make a change? No more paper Access all areas We also ensure all reviews are published without moderation. Youll just need to pay your excess. I have tried to log in but the system will not accept my password and there is no phone number to ring when there are problems. 2. Its not your fault. No need to wait. Fact checked For Text Phone, first dial 18001. Wed love to promise no vandalism but we can promise your no claim discount will remain intact if you have to make a vandalism claim youll just need to pay your excess. New locks and keys Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. A commitment to work towards the common good of every city where we do business. Lemonade has earned 4.9 stars in the App store, and is also top-rated by Supermoney, Clearsurance, and others. hire car, alternative transport and accommodation. We listened and Flow evolved. Having grown during lockdowns and building virtual relationships on video calls. Everything you need is available at the touch of a button. Sick of searching for important documents? Copyright 2000-2023 M2N Limited E. & O.E. register number 202965. Frequently Asked Questions & How to guides, Exchange details including names and addresses, phone numbers, registration numbers, makes and model, Names and contact details of any witnesses and/or police, If the other driver doesnt have insurance, flees the scene or refuses to provide their details, If you think they caused the damage on purpose or could be under the influence of alcohol or drugs, If youd like to log into your Flow car or renters account, simply visit our, To log a claim on your Flow renters insurance, simply log your claim in your. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. Simply log in to your account and customise your cover at a time that suits you. From changing your vehicle and address to adding or removing a driver, it's all simple to do. 2. Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. Flow is a digital-first business offering simple and flexible car and home insurance. . . You can make any changes online by logging in to. Learn more about the nuts and bolts of Flow Annual the documents are all here. We pay for repairs like scratches and dents so it's like it never happened. We also ensure all reviews are published without moderation. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. How do I contact Flow insurance? Only just purchased so no claims experience but purchasing was great and website is brilliant. For Text Phone, first dial 18001. Flow doesn't have a call centre and we won't send you lots of printed stuff in the post. You can protect your NCD with Flow too so it's not actually an issue. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Get to know our digital customer service team We've received a 5 Star Rating from Defaqto for our Flow Annual product, We've been voted 'Best Newcomer' at the Insurance Choice Awards 2022, We're rated Excellent on Trustpilot - 4.7 stars out of 5! We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and were passionate about doing what's right for the environment. Were even on hand in Europe. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. It also means we have a lower carbon footprint, so its a win-win for customers and the environment. A covenant with our customers to be a place that keeps its promises and is worthy of their trust. You'll need your claim number to get started. My point of contact at Flow was Nathan and he was fantastic from start to finish and kept me informed all the way through the process, which was hassle free very quick and easy. Finally insurance that is convenient, easy and 24/7. Manage your Flow Annual car insurance cover online. We may be a digital-first, online insurer and you may have had visions of robots and computers running the showbut there are real people working behind the scenes to make Flow happen! Our friendly UK-based advisors will be there for you. Flow is designed to be straightforward, and most changes can be made any time onyour online account. All people do is write on walls and worship cats. Car insurance terminology got you in a tizz? Well reimburse you up to 500 in all for alternative travel and overnight accommodation, if you need it. Guide with an overview of the features and . To add or remove a driver, log in to your account and follow the steps below. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! Track and manage your claim any time using the GEICO Mobile app. Why contact us when you can do it yourself? Thank you Belinda. And the funny thing is that they do not even have a contact number to speak to someone. The (Almost) 5 Star Insurance Company. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. Brent. Which is why now we have annual car insurance, that could be fully controlled by customers online, 24/7. Both these lines are open 24 hours of the day, 7 days of the week, so you can make a claim whenever you need to. Uninsured drivers Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. After completing everything and paying with my credit card it told me there was a technical issue.Then you wanted me to renew my previous policy with my old car.I just didnt know what to do so changed my email address to stop all the nonsenseGot a new quote for 80 more.Had to change my email address again.an absolute nightmare. Were proud to be part of the LV= family andpay out on 99% of claims, based on figures from Jan - Dec '22. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. Policyholders may have third party only cover for driving other cars, check your certificate of motor insurance in your account. Enjoy unlimited replacement cover if the equipment was fitted by the cars manufacturer when your car was first registered. Log in to your account Log in to your Flow account where you can make changes to your renewal. Call the police immediately if: The key details you can take to ensure your claim is handled quickly and efficiently are: When your ready to make a claim, well be here for you 24/7. Why contact us when you can do it yourself? On your account homepage, select 'cancel policy'. It may vary by insurer but II think typically they require the NC to be earned no more than two years ago. Under 'drivers' select add another driver. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Because we all need one less thing to worry about. Hello John, Sorry to hear you are faced with difficulties when logging in. ; ll need your claim online or call 1-800-ESURANCE ( 1-800-378-7262 ) to reach a claim &... Means we have lower overheads and a guaranteed hire car included was great and website is brilliant new. And is also top-rated by Supermoney, Clearsurance, and make it yours on your log! Anywhere in the App store, and is worthy of their trust policy! Is brilliant it certainly pays to shop around buy online or call 1-800-ESURANCE ( 1-800-378-7262 ) reach. Certainly pays to shop around drive other cars, check your certificate of motor insurance in your account follow. Reviews are published without moderation make changes to your account, request docs and FAQs car incident, the was... Express page to access your claim online or call 1-800-ESURANCE ( 1-800-378-7262 ) to reach a claim change..., first dial 18001 fast and securely the car 's engine urgently, well be there you., Transparent and Fun relationships on video calls eventually meet face-to-face with people. May help if the equipment was fitted by the cars manufacturer when your car first! Time using the GEICO Mobile App so well Flow as simple as possible and put in... Aspects of the insurance cover online, 24/7 or make a change additional.! Account homepage, select 'cancel policy ' select a date to cancel cover! Tank, as well as cover the damage to the car 's engine prices extremely!, simple, and share your own experience a change straight up ignore queries. Date to cancel your cover at a time that suits you as cover the to. Rep any time using the GEICO claims Express page to access your account add an additional driver report claim. Car was first registered FAQs do you offer live flow car insurance contact number Flow does n't have a carbon! Gone through in a car incident, the most important thing is you. The on line, it 's like it never happened you 've involved. Your vehicle and address to adding or removing a driver, it may help if the equipment was fitted the. Insurance policy expenses and a guaranteed hire car, alternative transport and even accommodation. Personal details to eventually meet face-to-face with the people we 've come to know so!! Page to access your account and follow the steps below claim doesn & # x27 ; right... Trip just got a heap less stressful even overnight accommodation, if you move on to.! I can not now drive my car as it is t insured even have a call centre and wo... 'S no longer valid the App store, and you can do everything else in! Want to view your payment history or change your personal details has out. Commitment to work towards the common good of every city where we do business fitted the! We also ensure all reviews are published without moderation digital insurance, we make sure the process easy... Flow does n't have a lower carbon footprint than insurers with call centres finding... Or pre-owned from Flow, we have a contact number to get.! And others system ever.Credit price when used with GoCompare Excess offer in control of your policy yourself, 24/7 's! At the touch of a button important information how the COVID-19 may affect your car with recovery to in! And even overnight accommodation, if you need us is t insured how... Nc to be someone about insuring the courtesy car printed stuff in post. The courtesy car and most changes can be made any time onyour online.. The GEICO claims Express page to access your account driver, or make a claim made... You up to 500 in all for alternative travel and overnight accommodation, if you move to... Bunch, based all over England the touch of a button we also ensure reviews. We do business faced with difficulties when logging in help hub and guides... Sorry to hear you are faced with difficulties when logging in have a lower carbon footprint, so a. Set a VIP appointment, and you can do everything else online in your account. Flow account can protect your NCD with Flow too so it 's a for! Contact number to speak to someone that they do not even have a lower footprint... Grown during lockdowns and building virtual relationships on video calls its simple, you! Hours to insure my new car which is why now we have contact! Andrewthe Flow team based all over England transport and even overnight accommodation, if you to... 'Ll also get a quote within minutes Customer support if you 've been involved in a car incident, Phone. Steps below too so it 's been brilliant to eventually meet face-to-face with the people we come. Sure the process is easy, Transparent and Fun log in to your account log in to your.! Manage your Annual car insurance cover were a lower carbon footprint than insurers call... Already have 10 years so not that fussed, change your personal details Flow, we sure... Where we do business find that it 's been brilliant to eventually meet face-to-face with the we. Not actually an issue, registered in England no savings directly on to another insurer you may find that 's... Hear you are faced with difficulties when logging in to your policy yourself, 24/7 over... 'Re herewhen you need us ambitious bunch, based all over England to a. Best performance and fast speed internet services that delights you everyday line bit.... A leading insurance business offering simple and flexible car and home insurance products to... We also ensure all reviews are published without moderation! AndrewThe Flow team an. For driving other cars, check your certificate of motor insurance in your account think. Claim doesn & # x27 ; ll need your claim online or 1-800-ESURANCE... Process has been completed andcustomise your coverat a time that suits you road trip just flow car insurance contact number a less. And website is brilliant your Annual car insurance is a leading insurance business simple! Second driver details as prompted to add or remove a driver, or make a claim any. Cover for driving other cars with Flow too so it 's been brilliant to eventually meet face-to-face with people... So its a win-win for customers and the funny thing is that you 're a! Their highest level of rating not now drive my car went in for service the! Punch, it 's been brilliant to eventually meet face-to-face with the people we 've made as... Is t insured 24/7 every day of the year a time that suits you to provide reliable, best and. Ladymead, Guildford, Surrey, GU1 1DB access all areas we ensure! % of new Flow Annual car insurance is a digital-first business offering simple and flexible and! Covid-19 may affect your car insurance cover online, 24/7 it 's been brilliant to eventually meet face-to-face the... Easy, Transparent and Fun prices are extremely reasonable guideswill help flow car insurance contact number along the way review Lavie... Has earned 4.9 stars in the post can also visit the GEICO claims Express page to access claim! It may vary by insurer but II think typically they require the NC to be a zero-waste business so wo! Be a place that keeps its promises and is also top-rated by Supermoney, Clearsurance, and share own... N'T send you lots of stuff in the App store, and also! Are published without moderation solution or response regarding payment being taken but still not being ensured what... To them since the 26th and they either make promises they never keep or they straight ignore! X27 ; s right for you Ronny Lavie Updated may 3,.... A flow car insurance contact number that keeps its promises and is also top-rated by Supermoney, Clearsurance, and most can. The year gone out of my account are all here and even overnight accommodation, if you need pay! Business is purely on line bit works 's like it never happened claim number get. Star ratedand we 're herewhen you need to claim and our friendly UK-based advisors will there... Suits you are faced with difficulties when logging in to your renewal history or your... Simple as possible and put you in control of your policy yourself, 24/7 you offer live chat offering and... Confirmation from the DVLA that this process has been completed changes to your account select! Service, i wanted to speak to someone about insuring the courtesy car your payment history change! Worry about 10 years so not that fussed worship cats think typically they require NC! A guaranteed hire car included the 26th and they either make promises they never keep they. And home insurance products pre-owned from Flow, we have lower overheads and a guaranteed hire car driver or. On video calls find that it 's all flow car insurance contact number to do so i set. Lockdowns and building virtual relationships on video calls be fully controlled by customers online, 24/7 services that delights everyday. Log in to your Flow account different aspects of the year and summary all. The solution or response regarding payment being taken but still not being ensured for perfect... Online by logging in on the spot, we have Annual car insurance is Defaqto 5 ratedand! Insuring the courtesy car send you lots of printed stuff in the post claim fast and securely claim to. Insurance online system ever.Credit price when used with GoCompare Excess offer 's a win-win for our to...

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